​At makvac, we are committed to ensuring a smooth shopping experience for our customers. Please read our Return and Refund Policy carefully before making a purchase.

Return Policy

1. Eligible for Return:

   • You may return a product if it arrives in a damaged condition.

   • To initiate a return, you must notify us within 2 days of receiving the product.

2. Not Eligible for Return:

   • Returns will not be accepted for the following reasons:

     • If the size does not match your expectations.

     • If you do not like the product after receiving it.

3. Condition for Return:

   • The product must be returned in its original packaging and in the same condition as it was received.

   • Include all tags, accessories, and invoices with the return package.

Refund Policy

1. Refund Process:

   • Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

   • If approved, the refund will be processed, and the amount will be transferred to your bank account within 7-10 business days.

2. Refund Mode:

   • Refunds will be credited to the original payment method or bank account used for the purchase.

How to Initiate a Return or Refund

1. Contact our customer support team at 9106330780 with the following details:

   • Order number

   • Reason for return

   • Photos of the damaged product (if applicable)

2. Upon approval, we will provide you with instructions on how to return the product.